Emergency Auto Assistance

Road Side Assistance When You Need it

Auto road service is a branding service under which vehicles are associated with premium services offered by the auto dealer in association with the car manufacturer. There are a number of benefits to car owners under auto road service. The service is offered on the basis of annual fee charged additionally with fee depending on the services sought by the subscriber. Check with the local auto dealer for more information relating to the subscriber details. To new car owners, some aspects of the auto road service are offered for free. To owners of the luxury and high end cars, the fee for auto road service is waived off for a couple of years.

If the vehicle breaks down in the middle of the freeway, mobile repair squads will be sent to help the motorist. Similarly, if the vehicle owner has lost way while driving on the freeway, the auto road service provider will navigate the driver using remote assistance to bring the vehicle back on to the road. The auto road assistance, which works through a help desk, also helps the motorists in identifying the entry and exit points of the freeway. Information relating to road side amenities and facilities will also be provided to the

Help anywhere, anytime


Emergency road service has been launched under the concept of ‘help anywhere, anytime’ for the motorists. The emergency road service is operated by the local county administration in association with others such as freeway maintenance authority, transport department, emergency response units, medical services, law enforcement officials and auto dealers. There is no separate fee to become subscribers of emergency road service. The moment a new vehicle is registered, the car owner automatically becomes member of the emergency road service.

Under emergency road service, apart from attending to vehicular breakdowns, other services such as assisting stranded vehicles and the passengers, clearing the road from accidents and hurdles are carried out. If there is any mud slide or avalanche blocking the smooth movement of the vehicular traffic, it will be cleared by the authorities concerned. The emergency road service is basically meant to ensure smooth flow of traffic on the freeway. To ensure this, the personnel employed under emergency road service will be monitoring the traffic using remote video surveillance system. If there is a road accident, the law enforcement officials will arrive on the spot and clear the mess. If there are any injured motorists, they will be taken to the nearest hospital. If required, the injured will be airlifted to the hospitals.

Help all the time

Emergency road service refers to help all the time made available to the motorists on the freeways. Basically, the aim of the emergency road service is to keep the roads clear from traffic jams by assisting the motorists. Under the emergency road service, the freeways are monitored round the clock using remote video surveillance system. Any disturbance on the freeway is reported to the authority concerned. The local county administration takes responsibility for implementing the emergency road service, which is an obligatory and mandatory service.

If the road is blocked on account of mud slide or avalanche, the freeway maintenance authority will be informed. Immediately personnel will be pressed into service to clear the debris from the road. Similarly, if there is a traffic jam on the speedway due to accidents or stranded vehicles, the law enforcement department will be informed. The officials concerned will arrive at the spot and tow the vehicle to the nearest garage for repairs. The stranded passengers will be taken to the nearest city. If any passenger is injured in the accident, medical attention will be given. If there is a need, the injured will be airlifted to the nearest hospital. Other stake holders of emergency road service include emergency response units and medical services.

All time help


Emergency road service is a service offered by a number of great companies to help at anytime time to motorists in distress on streets and freeways. The emergency road service aims at keeping the roads clear from obstacles. The emergency road service is implemented by the local county administration in association with the speedways maintenance authority, emergency response units, medical services, auto dealers and transport department. There is no separate fee to subscribe to emergency road service. The moment a vehicle is registered on the national grid, the car owner becomes a member of the service automatically.  

The roads will be monitored using remote video surveillance system by the police. If any vehicle breaks down on the speedway, immediately a squad from the local auto dealer will arrive at the spot and remove the car from the road. It will be towed or taken on the back of a bigger truck to a garage. If there is an accident, the police will clear the vehicles to enable smooth movement of traffic. If there are any injured passengers because of the accident, they will be taken to the nearest hospital for treatment. 

A useful service


Road service is a new line of service launched by several national players aimed at making driving a hassle free experience, especially when they are using the freeways and streets. Initially, the road service was launched by the auto dealers to earn the goodwill of the customers apart from attracting new clients. Some aspects of the road service were free. As and when the road service became popular, it was launched as a separate line of service. There is separate road service for the regular customers and a different service for subscribers of the service who are not customers of the auto dealer. It is a useful service for motorists.

Under road service, assistance such as repair and maintenance of the car, its engine, drive train, power train and mechanics will be rendered irrespective of the location and time. Other assistance given under road service include replacement of spare parts, replacement of flat tires, attending to ignition and jump starting problems and engine and horn tuning. If the vehicle is stranded on the freeway and the mobile repair squad of the road service is not in a position to repair it, the vehicle will be towed to the nearest garage. An annual fee will be levied to provide road service.

Assistance any time


All county administrations offer emergency road service, which assures assistance any time to road users, including car owners and passengers of public transportation system on speedways. The mandate of the emergency road service is to help people on distress on freeways. It is also the aim of emergency road service to keep the speedways free from obstacles and hurdles. It is an obligatory service carried out by the county administration in association with a number of stake holders such as road transportation authority, speedway maintenance authority, police department, emergency response unit and medical services.
As per rules, the speedways and motor ways are monitored remotely through video surveillance system. Any disturbance on the road, such as vehicle stranding or road accident, is immediately brought to the notice of the authorities concerned. The personnel concerned will arrive at the spot and resolve the problem. If multiple vehicles are involved in the accident, they will be removed. In the meantime, the vehicular traffic will be diverted to ensure smooth flow of the automobiles on the road. The stranded passengers will be taken to the nearest town. If there are any injured persons, they will be given medical care and assistance immediately, including emergency medical evacuation services.

EMERGENCY ROAD SERVICE MEMBERSHIP

Emergency road service membership’s sale has grown tremendously in the past few years. The sole reasons for its sale are the facilities that are provided by this service. This service is applicable to almost all type of vehicles including two vehicles (unloaded two vehicles only) which is one of the features in the new plans.

Suppose if a person is going somewhere and he isn’t familiar with the new route, and the car breaks down. To get help, all he needs to do is make a call. The person will get all the guidance to get to the destination easily.

There can also be a mechanical failure in the vehicle which is also covered in emergency service including towing of the vehicle, in case you are not able to fix it at the spot.

This service also comes with few plans of the company providing road service. A user can also buy this service separately. There are few limitations to this service. There can be limit to the number of time a vehicle can be towed, not every problem in the vehicle can be fixed, you may be charged to get a major car problem fixed etc. A person can still use the service of towing even if it has exceeded the limit by making additional payment. Still after all these limitation this service is a must as it provides absolutely quick service in the case of emergency.

REQUIREMENT OF EMERGENCY AUTO ASSISTANCE

Emergency auto assistance service is becoming more of a necessity these days since no one wants to be stuck with broken car in the middle of nowhere. This service can be exercised by a hotline number given to the user by the dealer. Any problem a user has, all they have to do is make a phone call to the dealer and help will come to him. It is like somebody responsible is there to help you when you need the most.

There are some reasons why a person should get this service. These are as follows:-

  • If there is a battery problem and it need to be replaced or recharged.
  • If there is a jump start.
  • If a person run out of fuel.
  • If the vehicle has a flat tire and need to be replaced by spare tire which the user don’t have.
  • If a person need assistance to reach to destination.
  • A person might need help in locating nearest ATM.
  • The person’s vehicle might be in irreparable state and need to be towed to a mechanic.

A user can enjoy other benefits of this service depending on the plan which the user chooses.

24/7 service for motorists


Emergency road service is a unique program aimed at making the life of the road users easy. The emergency road service is operated by the local county administration in association with a number of players such as local transport authority, freeway management , and emergency response units including medical services and insurance firms and auto dealers. This service is not offered on the basis of any fee. The moment, a new vehicle enters the national registry; the car owner becomes a member automatically.

Imagine, a family is driving for a vacation and a passenger immediately develops a medical problem. All that the vehicle driver has to do is just call the emergency road service. Paramedical staff will be sent to the spot immediately to help the patient. If it is an emergency situation, the patient will be airlifted to the nearest hospital. Similarly, if there are traffic jams on the speedways, the remote speedway monitoring cell will swing into action. It will send a team of experts, who will remove the gridlock of vehicles. To become a member of the emergency road service, ensure that the vehicle owners are mentioned in the national registry at the time of delivering the car. Display the telephone helpdesk number of the emergency road service prominently inside the car.

Specialized service


Auto road service is a specialized service aimed at helping vehicle owners and drivers in distress while on the speedways and motorways. This service was launched fairly recently and has been a tremendous hit among road users for the number of benefits offered under it. Most of the road users, especially the frequent travelers on interstate speedways and motorway subscribe to auto road service. A number of specialized services are offered under auto road service apart from attending to mechanical problems of the vehicle.
The premier services including assisting the vehicle owners and drivers in tracing the nearest gas station if they are in need of refueling. Besides, the vehicles will be assisted in locating the entry and exit points of the freeway. If the vehicle driver intends to stop at a particular town or city, the short cut to the location from the speedway will be suggested. A number of other services provided under auto road service include tracing the nearest ATM counter, motel and hotel and malls. If required, the auto road service provider will conduct hotel reservation, room booking and check in services on behalf of the customer. The fee varies annually depending on the services sought by the subscriber.