Road service refers to assistance to car owners whenever they are in distress either at home or on freeways on account of the vehicle breakdown. The road service began as a complementary service by the auto dealers to retain the trust of the customers apart from attracting new customers to the fold. A number of services are offered under road service such as attending to vehicle’s mechanical fault and engine failure. Basically, it is aimed at vehicle breakdown service becoming an easy job for the car owners. Owing to the popularity of the road service, a number of players have launched the service at the national level.

The road service launched at the national level can be subscribed to by paying an annual fee. Any further assistance rendered under road service is liable for extra fee. It depends on the service and assistance sought by the car owner. Apart from attending to vehicle breakdown, other assistance delivered include towing the stranded vehicle to the nearest garage, engine and horn tuning and delivering vehicular fluids such as oils and lubricants. Replacement of faulty spare parts, replacement of flat tires and repairing the vehicle on the spot will also be carried out under the road service. Some aspects of the service are free for dedicated customers.