Many of us know road service by the name of breakdown coverage, emergency roadside repair or roadside assistance. A road service is a type of insurance policy that covers any kind of repairs that has left a vehicle stranded in the middle of no where. The vehicle may be facing mechanical failure, may need a jump start or towing to the nearest repair shop, this policy covers it all. The road service also offers many other services like helping to change a flat tire, providing a small amount of fuel when a vehicle runs out of it, pulling out a vehicle that is stuck in snow or helping people who are locked out of their cars. It all depends on the coverage the policy is offering.

The first road service started with the development of the first motoring organizations such as Automobile Association and Allgemeiner Deutscher Automobil-Club, many of which were founded as membership bodies for motorists. The services to assist members were introduced later. However, in the past many of the policy holders faced problems in contacting their service providers but now with the availability of the wide network of mobile phone users the difficult task of contacting the service provider has become quite easy.