It can be challenging to find an emergency roadside assistance program that you feel good about. Motorists need to do their homework in order to find a provider that they feel is trustworthy and reliable. Also, consumers should be aware of the services that they are paying for.

Recently, a customer from Toyota bought an extended warranty that comes with free roadside assistance. This service is supposed to provide drivers with help if they experience a breakdown or find themselves out of gas. Unfortunately, this motorist ran out of gas on a highway in Cleveland, but didn’t get the emergency auto assistance desired. Initially, the driver who came to rescue her didn’t even bring gas, he had to drive off and get it. After that, he only put one gallon of gasoline in the vehicle, even though you are entitled to three gallons. With the one gallon of gas, the driver couldn’t even get the car started. And, when the driver asked him if he could get some more gas, he said, “No. They don’t pay me enough for that.” Then the worker drove away!

This is a perfect example of why motorists need to find the right emergency roadside assistance company. Make sure to find out what services you are entitled to, and look on the Internet for blogs about different companies. Customer comments will tell you a lot.